Version 2026-10-19
Agreeing happens at signup, on the line above Continue, with both documents linked from it. Tapping Continue is the agreement. SMOLDR records which version was accepted and when.
When these Terms change, a screen appears the next time the app opens. It links to both documents and asks for a tap before going any further. Nobody is signed out. A change that only fixes a typo or reads more clearly does not trigger it; a change that takes something away or adds an obligation always does.
Carrying on using SMOLDR after that tap is the agreement to the new version. Anybody who does not want to agree can delete their account, and that button is on the same screen so nobody has to hunt for it. The deletion rules below apply as normal.
Until that tap, SMOLDR cannot be used. The screen stays up and nothing else in the app is reachable, which is why the Delete Account button sits on it.
SMOLDR is operated by SMOLDR LLC, a Florida limited liability company. It is registered with the State of Florida under a registered-agent address rather than the founder's home address, and the filing can be looked up by anyone, free, at search.sunbiz.org.
You must be 18 or older to use SMOLDR. There is no exception to this and no appeal against it.
If an account is reported as belonging to somebody under 18, a person reads the report and the account is hidden or removed. The matches and the messages go with it.
Signing in is a phone number and a six-digit code texted to it. There is no password on a SMOLDR account, which means there is nothing to forget, nothing carried over from another site, and nothing for anybody to steal. Location is locked to the phone's real GPS, and a reading the phone reports as coming from a spoofing app is refused.
There is no separate sign-up. A number that has never been on SMOLDR gets an account the first time its code is verified; a number that already has one signs straight in.
There is a limit on how many verification codes SMOLDR will send. Sending codes to a number that is not yours, repeatedly, is harassment: it makes someone else's phone buzz on demand and costs SMOLDR money for every message. It is a violation in its own right, whether or not any account is ever created.
Every new profile is reviewed before it becomes visible to anyone else, so expect a short delay after signing up. Changes to a name or bio afterwards go live immediately. The text is screened as it saves, so contact details are refused, but nobody reads it first.
SMOLDR is a phone app, and it runs on one phone at a time. Signing in on a new phone signs you out of the old one.
This is a safety rule as much as a technical one. If somebody else signs in to your account, the phone in your hand is signed out straight away and told why, rather than quietly staying logged in beside them.
Real photos only. No memes, no stock images. A real face or body photo, blurred if the member prefers, or no photo at all. All of those are fine. A fake image is not.
No nudity on profiles, ever.
Nudity is permitted in one-on-one messages after a match, and is fully covered by default until the recipient chooses to view it, not merely blurred. This asymmetric default exists because women receive unsolicited images at a far higher rate than men.
There is no unsend and no delete on a sent message, at any level, ever. A message is permanent once sent. Members are human and make mistakes, and SMOLDR's position is that a mistake gets owned rather than erased. Worth stating in the Terms because members will assume the opposite.
Do not share, post, or send another member's private photos to anyone. A photo sent in a private conversation is for the person it was sent to and nobody else. This is written against sharing rather than against screenshotting, deliberately: a screenshot cannot be detected, but sharing surfaces, gets reported and can be evidenced. SMOLDR does not attempt to block screenshots, and does not claim to.
An Introduction is one message per person, ever, and a Second Look is one more, once, ever. Neither can be re-sent by unmatching, by Reset Matches, or by any other route.
Notes included with a membership arrive on a schedule and do not accumulate. Each new batch replaces whatever is left of the previous one. Notes purchased separately do not expire and stay on the account until they are used.
A member using Incognito Mode can like, match and message exactly as normal. Nothing they can do changes; only who can find them changes. The fairness question it raises is answered by the feature itself: an invisible member cannot be approached, so anything that happens has to start with them reaching out, and doing so reveals them to that person.
Prohibited conduct.
Harassment. Contacting somebody after they have asked you to stop, in any form. Threats of any kind, against a member or anyone else.
Impersonation and catfishing. Presenting yourself as somebody you are not, whether that is another real person or an invented one.
Scams and fraud. Asking members for money, investments or gifts, romance scams, crypto pitches, and phishing of any kind.
Solicitation and commercial use. Offering or soliciting paid services, advertising, recruiting, or promoting another platform or business. SMOLDR is for people meeting people, and this is about selling rather than about what anybody is looking for.
Hate speech. Attacking somebody for what they are rather than what they did: race, ethnicity, national origin, religion, disability, gender, sexuality or gender identity.
Illegal content, and anything at all involving a minor.
Sharing another member's private photos or messages outside SMOLDR. This is the rule that stands in place of screenshot blocking, which would work on one platform and not the other and would do nothing about a second phone pointed at the screen.
Profile rules. No memes or stock images in place of yourself, and no nudity on a profile at any time. A member may show their face, show their body, blur every image, or use no image at all.
Getting around a block or a removal, including by creating another account.
What is allowed, stated plainly because it is unusual: explicit images may be sent between two people who have matched. They arrive covered and are not downloaded to the recipient's device until she chooses to open them, so nobody is ambushed by one and anybody can ask what it is first, or never open it at all. The cover is the consent. Sending more after somebody has asked you to stop is harassment, and that is removal without a warning.
SMOLDR does not do automated nudity detection in chat. Auto-blur exists to stop somebody being ambushed by an image, and the cover already does that absolutely: the photo is not rendered and not even downloaded until the recipient taps it. Detection is probabilistic, so adding it would replace a guarantee with a guess.
Members reach SMOLDR through one Support screen in the app, and SMOLDR answers in the same place. Whatever the Terms promise about response times has to name a route that actually carries a reply.
Blocking is permanent from the blocked person's side and cuts off every route to the blocker, including paid ones. A Second Look is the only feature in SMOLDR that can reach somebody after they have said no, and a block stops it. Worth stating plainly, because it is what makes that paid feature safe to offer at all.
A report cannot be withdrawn. A member may clear their own copy of it off their Support screen, which changes what is on their phone and nothing else. SMOLDR keeps the report and still acts on it.
In-app reporting and blocking both work today. Reports carry a category, a free-text message, and an optional screenshot. A reported member is never told who reported them, a firm position. The reporting member is told their report was received and that SMOLDR will look at it. No review time is promised for reports in general, because report volume is not predictable and a promise that breaks on a busy week is worth less than none.
The enforcement ladder. Warning, then Under Review, then Suspended, then Removed. A warning lands on the member's Support screen, cannot be hidden, and says plainly that continuing costs them their remaining membership time and Notes. Under Review takes somebody out of Discover and Who Likes Me while their existing matches carry on; it is a pause, not a punishment. Suspended hides them everywhere including from existing matches and stops messaging. Removed is permanent.
Some behaviour skips the warning entirely and goes straight to removal: anything involving a minor, threats of violence, impersonation or catfishing, and scams or commercial use. Everything else earns a warning first, including hostility short of a threat and breaking the profile rules. The line is whether somebody can be corrected. A warning is for a member who can be; if the behaviour was already somebody else's worst day, there is nothing to correct.
Removal is permanent, and there is a door. A member removed for conduct may ask to come back after six months, through the appeal form, and a person decides. Never automatic, and never on a timer: nothing expires by the calendar and nobody is reinstated by it. Somebody who genuinely wants to be here can show it, and somebody who just wants a fresh account cannot simply wait one out.
Two removals have no door. Credible threats of violence, and any adult who targeted a minor. The distinction the ladder turns on is cruel against dangerous. People say things they do not mean when they are rejected, and that is recoverable; a threat is not a bad night, and no waiting period changes the risk.
SMOLDR may restrict an account while a report is being reviewed, before determining whether the report is true. That's a real power over someone's account and needs to be stated plainly rather than discovered. Two levels exist:
Under Review: removed from Discover and Who Likes Me; existing matches and conversations continue untouched.
Suspended: hidden everywhere, including from existing matches, and messaging stops. Reserved specifically for reports that someone may be under 18: the possible safety of a minor outweighs fairness to the accused for the duration of a check.
Neither the reason for a restriction nor the reporter's identity is disclosed to the restricted person. The user-facing label is simply "Under Review."
There is an appeal, and it is a reply. A restricted member stays signed in with their profile out of Discover and matching and messaging off, but Account and Support still reachable, so they answer the notice in the same place they received it. That route is authenticated: SMOLDR knows exactly who is writing because they are signed in.
A member who has been removed outright cannot use that route, so the website carries the same form. It is deliberately silent: it accepts a phone number and a message and says only that if the number matches an account, somebody will be in touch. It never confirms whether a number is on SMOLDR, for the same reason the sign-in screen never confirms whether a number has an account.
The same website carries a deletion request form, separate from the appeal. It exists because somebody who has uninstalled the app still has an account, and telling them to reinstall in order to delete it is not a real route. Deleting from inside the app stays the ordinary way to do it.
A member suspended on a report that turns out to be false or malicious gets a free month of Amplify. Not the days they lost, a full month, whether they had thirty days left or one. Returning exactly what was taken treats the mistake as an accounting error; SMOLDR got it wrong and cost somebody something, and the response costs the company almost nothing while turning the worst experience the platform can hand a member into a reason to stay. The same applies to any member harmed by a false report, not only one who was paying at the time.
It is granted by SMOLDR rather than paid out automatically, and it is refused where the reporter and the reported member are connected: the same device, accounts made in the same window, or any prior contact between them. Written as an automatic payout it would be farmable, since two coordinated accounts could manufacture a false report and collect a month every time.
No auto-renew. A member is only ever charged when they choose to be. One-time purchases only, never a recurring subscription. Levels: Free / Explore / Pursue / Amplify, plus separately purchasable Notes. Nothing is purchasable yet; real purchasing is still being built.
SMOLDR does not offer refunds. Purchases made through the App Store or Play Store follow that store's own refund process, which SMOLDR does not control. Purchases made through SMOLDR's own checkout are final, except where the law requires otherwise.
The cheap way in is the other half. Free is a real tier, and Explore is seven days for $9.99, so nobody has to spend thirty-five dollars to find out whether they like the app.
A membership ended by SMOLDR for a violation is not refunded. A membership or Notes lost to a restriction that turns out to have been a mistake are covered by the free month of Amplify, which is more than the member lost. SMOLDR is not refusing to make people whole; it is refusing to run a refund desk.
When the Terms or the Privacy Policy change. The updated document is put in front of every member at their next launch, in the same window with the same scroll, and nothing in the app works until it is accepted. Declining signs the member out. Nobody is re-authenticated for this: proving somebody holds a phone says nothing about whether they agreed to a document, and the acceptance record is what carries the weight.
Which half binds immediately. Rules of conduct and enforcement apply to everybody the moment they are published, because those are the rules of the room rather than the deal. Anything commercial, pricing, refunds, or what a Note buys, applies from the member's next purchase. Somebody who bought thirty days did so under the terms in force that day and keeps those thirty days under them, so changing a document mid-period never quietly takes back time already paid for.
A member who declines can still delete their account and still reach Support. Changing the deal and then trapping somebody's data behind a document they refused is the one version of this that cannot be defended.
Chargebacks. If a member disputes a direct purchase with their card issuer and the dispute is lost, the membership and its benefits end, the account drops to Free, and it is flagged. The flag blocks further direct purchases; that member can still buy through the App Store or Play Store, where the store carries the risk instead of SMOLDR. A chargeback is not conduct against another member, so it is not a removal. A second one is a pattern rather than a mistake, and that is fraud, which is.
A refund takes the Notes back. Notes are consumable, so somebody could buy ten, spend them, and have Apple refund the purchase without asking SMOLDR. Unspent Notes are removed when a refund or a lost chargeback comes through, and where they were already spent the account is flagged, because the pattern rather than the single case is what matters. SMOLDR learns of a store refund through the store's own notifications, so this has to be wired up rather than assumed.
Store purchases cannot be charged back to SMOLDR at all, because Apple and Google are the merchant. The store's cut is partly buying its way out of this problem, which belongs in the comparison alongside the fee.
When an account ends, unused Notes and remaining membership time are forfeit. That holds whether the member deleted the account themselves or SMOLDR terminated it for a violation, and it holds for Notes that were bought as well as Notes that came with a plan. A clean forfeit is the point: the moment SMOLDR starts refunding the paid portion it needs a ledger, a rule for partial spends, and a dispute process, and none of that serves a member.
Member-initiated deletion is frictionless by design: type the word "delete," no confirmation gauntlet, no retention offers or discounts to stay. Followed by one open-ended, optional survey question, so nobody is forced into a category that doesn't fit their real reason.
SMOLDR-initiated termination and set out above. The grounds are the prohibited conduct list. The notice is a written warning first, on the member's Support screen, which cannot be hidden and says what continuing costs, except for the behaviour that skips the warning entirely. Nothing paid survives: remaining membership time and unused Notes end with the account. The profile's content is deleted like any other; the record of the removal and the phone number are kept, because without them there is nothing to enforce the removal with and nothing to judge an appeal against.
SMOLDR introduces people to each other and does nothing more than that. It does not run criminal background checks, identity checks, or any other screening of its members, and it does not confirm that what somebody says about themselves is true.
Deciding whether to meet somebody, and where, and when, is each member's own decision and their own risk. SMOLDR is not responsible for the conduct of its members, on the app or off it, and that includes anything that happens when two people meet in person.
Take the ordinary precautions. Meet somewhere public the first time. Tell somebody where you are going. Leave whenever you want to leave, and report anybody who makes that difficult.
SMOLDR is provided as it is and as it is available, with no warranty of any kind, express or implied. That includes no warranty that the app will be uninterrupted, error-free or secure, that any member is who they say they are, or that using SMOLDR will produce a match, a date or a relationship.
To the fullest extent the law allows, SMOLDR LLC is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost data, or loss of goodwill, arising out of using SMOLDR or being unable to use it.
To the fullest extent the law allows, the total liability of SMOLDR LLC for any claim relating to SMOLDR is limited to the greater of what that member paid SMOLDR in the twelve months before the claim, or one hundred dollars.
Some states do not allow some of these exclusions or limits. Where one of them is not permitted, it does not apply, and everything else in this section still does.
A member agrees to cover SMOLDR LLC's losses, including reasonable legal costs, where those losses arise from that member breaking these Terms, from their own conduct on or off the app, or from anything they posted, sent or shared.
These Terms are governed by the law of the State of Florida, without regard to its conflict-of-laws rules. SMOLDR LLC is a Florida limited liability company.